[ti:United Airlines Announces New Policies After Multiple Problems] [by:www.51voa.com] [00:00.00]更多听力请访问51VOA.COM [00:00.28]This is What's Trending Today. [00:03.64]David Dao, a doctor from Kentucky, [00:07.00]was dragged off a United Airlines flight earlier this month. [00:12.96]Videos taken by other passengers showed blood coming from his mouth, [00:18.52]and the news of the incident made headlines around the world. [00:24.12]Then, just this week, a large rabbit died after being flown [00:29.48]from Heathrow Airport in London to Chicago. [00:33.71]The rabbit was only 10 months old, in good health, [00:38.24]and almost one meter long. I [00:42.36]ts father is certified by the Guinness World Records [00:45.96]as the world's longest at 1.22 meters. [00:51.80]A farmer from the U.S. state of Iowa purchased the rabbit [00:55.96]and hoped to show it off at the upcoming state fair. [01:00.64]He thought the young rabbit might grow larger than its father. [01:05.28]In late March, United also received some bad publicity [01:09.68]when two girls were stopped from getting on a plane. [01:13.92]The airline said they were not wearing clothes the airline considered suitable. [01:20.60]Now, the airline has created or updated new policies, [01:25.32]which could prevent some of the problems from happening in the future. [01:31.28]United's CEO, Oscar Munoz, said "our policies got in the way of our values" [01:38.68]and that "procedures" prevented employees from "doing what's right." [01:44.96]After Dao was injured while being taken off the plane, [01:48.64]many airline industry experts said the problem could have been prevented [01:54.04]if United had offered passengers more money to leave their seats. [02:00.44]One of the new policies is that United can offer people up to $10,000 [02:06.68]to leave their seat if the flight has too many passengers. [02:12.00]In the past, the incentive was based on the value of the ticket. [02:18.12]United also said it will not prevent people from flying [02:22.28]if they are already seated on the plane. [02:25.72]Security or police officers will only be used [02:29.32]if the passenger is creating a safety or security problem. [02:34.32]Other parts of the plan include allowing airline workers [02:39.12]to solve problems in the moment instead of relying on strict guidelines. [02:45.72]The workers will be trained to deal with difficult situations [02:50.04]like the one they faced on the flight from Chicago to Kentucky. [02:54.83]In addition, the airline will give passengers whose bags have been permanently lost, [03:00.84]$1,500 without asking for details of the contents. [03:07.44]The man who bought the large rabbit, however, [03:10.32]said he has not been offered money for his loss. [03:14.44]Many people think the moves will be good for the airline. [03:18.84]Reuters news agency reports Dao "applauds" the airline for the changes. [03:25.20]On Thursday he also accepted a settlement with the airline [03:29.12]for his treatment earlier this month. [03:32.48]That means he and his lawyer will not pursue a public lawsuit. [03:38.12]Others on social media are now saying they might just buy a ticket on a United flight [03:44.32]if they might receive $10,000 for leaving a flight. [03:49.72]And that's What's Trending Today. [03:51.60]I'm Anna Mateo. 更多听力请访问51VOA.COM