074 The Dangers of E-mail


(Office ambience)

A:Hi Chen Hao. May I talk to you for a minute after you finish copying those documents?


A:It seems that you sent an e-mail to one of your colleagues last week. You said some uncomplimentary things about a co-worker.


A:The one you sent to Bill complaining about Sue's work on your current project.


A:It seems that you criticized her failure to meet deadlines, her inattention to detail and her inability to work with others.


A:I imagine there was a lot of pressure.


A:Why Bill?


A:It is understandable that you needed to vent to someone and get advice on how to handle the situation, but e-mail was the wrong way to do it.


A:Let's talk more about this later on. I have a meeting in five minutes.




C:Amy, 你刚才说我不应该发电子邮件给Bill, 为什么?

A:After Bill read your e-mail, he forwarded it to Lee who has also worked with Sue. I don' think Bill meant any harm. He wanted to know if Lee had had any of the same issues.

C:Bill 看完电子邮件后,转寄给Lee, 那也没什么啊。

A:Wait. There' more. Lee and Sue are friends so Lee sent a copy of your message to her.


A:You don't know how bad it is. Sue was upset and passed your e-mail on to several friends in her department. In short you email has created something of an office war. People are taking sides.


A:You need to go directly to Sue and talk to her.


A:That's right. You owe her an apology for your bad judgment in involving Bill and not discussing your issues with her first.


A:The point is that e-mail should not be used to send messages that are sensitive or confidential.